Community Service Assistant (9 Positions) at Evidence Action (Re-advertised)

About Evidence Action

Evidence Action is a global non-profit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Our programs have grown since our founding in 2013 to reach over 280 million people annually. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator.

We do development differently. We take a data-driven approach to identifying, scaling, and continuously improving programs which deliver immense impact, ensuring these solutions measurably improve the lives of millions. Our Deworm the World Initiative has helped governments in Africa and Asia deliver over 1.4 billion childhood deworming treatments, improving health, education, and incomes. Dispensers for Safe Water provides sustained safe water access to over 4 million people in rural Africa, preventing childhood illness and deaths.

We drive innovation. Our Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We are ruthless in exciting programs which do not meet our criteria; those that advance deliver outsized impact for millions of people.

We are global. Across eight countries in Africa and Asia, our 400+ people are united by a tremendous passion for our mission and impact. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused.

We have big ambitions. Our goal is to double our impact by 2024, to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn’t wait, and neither should we.

We need great people. Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we are looking for people who share our passion for evidence, cost-effectiveness, and scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and have a bias to action and results. If our vision and approach excite you as much as it does us, we invite you to join us.

Job purpose

The Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between In-Line Chlorination (ILC) and the communities it serves. This position ensures sufficient and uninterrupted supply of chlorine and service/maintenance of the installed ILC devices. This in turn enables the community to access safe water hence improving their livelihood through reduction of waterborne diseases.

Number of Openings:

Nine (9)

Location:

Mbale

Language Specifications:

Lugisu and English

Contract Duration:

1 year

Duties and responsibilities:

• Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionality
• Delivering chlorine and refilling ILC gadgets at program water points as assigned
• Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devices.
• Accessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorine.
• Ensure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sites.
• Proper record keeping by completing relevant forms, documents, and records that are important in inventory tracking.
• Engaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisor.
• Collecting all field data for program assessment and accountability, by use of smartphones
• Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution.

Key Performance Indicators:

• Chlorine stock out rates
• ILC device functionality rates
• Sustained Functional ILC Device numbers
• Promoter retention