Information Counselling and Legal Assistance (ICLA) Officer (NGO Careers) at Norwegian Refugee Council

Position: Information Counselling and Legal Assistance (ICLA) Officer

Reports to: ICLA Team Leader

Supervision of: ICLA Community Based Paralegals

Duty station: Isingiro with regular travels within South West areas

Duration: 6 Months

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Position open to Ugandan Nationals only. Qualified females are encouraged to apply.

Generic responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated ICLA project portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents according to SSD policy
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
• Promote and share ideas for technical improvement
• Liaise and collaborate with relevant local authorities and other key stakeholders

Specific responsibilities

• Ensure that ICLA Project activities are implemented in accordance with approved proposals, donor requirements, NRC policies, international standards and local customs.
• Act as a focal person for needs assessment and beneficiary selection.
• Has oversight responsibility in ensuring smooth project cycle from implementation, project monitoring, verification of completion and evaluation.
• Lead ICLA project activities, giving advice and information to clients on the processes involved, awareness sessions and managing local authorities’ capacity building programs.
• Apply participative and inclusive process in project implementation and in promoting local capacities to help them wherever possible.
• Understand the situation, including the legal situation (according to national and international laws and principles), for refugees, returnees and internally displaced persons in Uganda.
• Assist in developing and implementing case management system and database of cases.
• Support preparing and updating of mapping of all service providers in the area of responsibility.
• Conduct information and counseling sessions on ICLA thematic areas for beneficiaries.
• Assist in conducting needs assessments for the selected target groups; including focus groups; questionnaires; surveys; and stakeholder interviews.
• Prepare documents containing legal and related information for target communities.
• Establish excellent relations with beneficiaries, including understanding the needs of beneficiaries through regular visits and frequent contact.
• Document findings of needs assessments; including preparation of reports and other relevant documents.
• Regularly meet with other relevant actors and stakeholders and coordinate work, including attending meetings in the field.
• Identify awareness-raising and outreach opportunities for ICLA work and assist in conducting sessions.
• Identify training needs for beneficiaries and stakeholders and, as relevant, prepare and conduct training.
• Assist in conducting research as required.
• Assist in strategic review; monitoring and evaluation activities and identification of other relevant ICLA activities.
• Collation of information on government and NGO policies pertaining to refugees and monitor the general context through regular field access to identify issues affecting refugees which relate to ICLA themes.
• Contribute to the development of NRC’s Country strategy, action plan and activities plan and priorities in the ICLA sector.
• Supervise, evaluate and appraise ICLA Project Assistant (s) in South West
• Perform other relevant tasks as assigned by the Project Coordinator/Manager/Area Manager/Specialist of Adviser.

• University degree in law, social studies, development studies / other relevant field/ the equivalent
• Post Graduate Qualification will be added advantage
• Minimum of 4 years work experience with NGO, legal or international organization in the area of protection or human rights
• Experience from working as a Protection Officer in a humanitarian/recovery context
• Experience working with and implementing projects through local partners
• Training skills
• Reporting skills
• Budget monitoring
• Experience in research and data analysis
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile