Protection Officer – Norwegian Refugee Council

Position: Protection Officer

Reports to: Multisector Coordinator

Supervision of: None

Duty station:  Arua AO

The Norwegian Refugee Council (NRC) is an independent, non-profit, humanitarian organization.

In line with the Country office strategy, NRC WN seeks to strengthen its Protection capacity through the recruitment of one dedicated Protection officer for the region. He/She will report to the Multi CC coordinator and technically supervised by the Protection specialist.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

1. Role and responsibilities

The Protection Officer will be responsible for supporting multisector coordinator with protection mainstreaming within the Area of intervention in line with NRC’s Protection Policy and global protection standards. The Protection officer will work with programme and support teams to develop protection mainstreaming tools and guidance to ensure protection is integrated within programme cycle management. He/She will also support staff and local NGO partners’ capacity building through trainings and awareness raising sessions on minimum protection standards.

The Protection officer will identify gaps in terms of field-based protection support and manage staff which are dedicated day to day to work with communities. He/She will hold regular meetings with program colleagues to ensure quality and adequate NRC’s response to affected population. The Protection officer will develop strong working relationships at field levels with key protection actors and provide regular context analysis updates on key protection trends.

Generic responsibilities

1. Ensure compliance with NRC protection policies and procedures, handbooks and guidelines and/or propose new initiatives to bridge gaps and implement these
2. Closely work with ICLA colleagues to mainstream protection in all the NRC Core competencies.
3. Line management of Community structures.
4. Internalize protection related SOP’s and makes sure they are implemented accordingly
5. Manage and implement delegated portfolio of Community based activities, budget as delegated in line with proposals, strategies and donor requirements, and ensure high technical quality
6. Contribute to CC strategy development, project proposals and provide input on needs and gaps in terms of protection
7. Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
8. Provide regular progress reports to PC
9. Promote and share ideas for improvement and necessary changes in the activities
10. Ensure capacity building of project staff and transfer key skills
11. Liaise and collaborate with relevant local authorities and other key stakeholders
12. Promote the rights of refugees in line with the advocacy strategy

Specific responsibilities

• Support the implementation of NRC’s Protection Policy and global protection mainstreaming standards within Area Office through working with programme management
• Develop protection mainstreaming tools and guidance and continually update protection mainstreaming action plans to ensure integrated and safe programming.
• Support the training, capacity building and mentoring of field staff and awareness raising of non-staff (Paralegals and other structures, local NGOs, contractors and incentive labour) on minimum protection standards
• Identify gaps in terms of field-based protection support and line manage any additional field-based protection staff (in settlements and urban settings) to ensure support to programme management on specific programme initiatives and staff mentoring.
• Work closely with ICLA colleagues to ensure coordination, networking and Represent NRC at the field level in coordination meetings on ad-hoc basis.
• Produce regular context analysis updates on key protection trends and contribute to programme development discussions.
• Contribute to pushing the Multi- CC Mandate for West Nile.
• Perform any other duties as may be assigned by the Supervisor.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Multi CC Coordinator/Area Manager/Protection specialist/Multi Sector Team/ICLA Coordinator.
• Program Development Manager/Head of Program
• Support teams

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Bachelor’s degree in Social Works, Public Administration, Law, International Relations
• Experience for working as Protection Officer in a humanitarian/recovery context
• At least four years’ Experience working in a similar position with an INGO
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Experience working in coordination and liaising with external actors
• Experience developing and delivering protection training and good presentation skills in English
• Ability to multi-task and work with short deadlines
• Ability to work independently and proactively with limited daily support and supervision

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Knowledge of the West Nile displacement context is an asset
• Experience with Multi-sectoral related work is an asset
• Detailed oriented and strong organizational skills
• Knowledge of global protection standards and relevant bodies of international law

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Planning and delivering results
• Working with people
• Initiate action and change
• Analyzing
• Communicating with impact and respect

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework

Application Procedure

• Application is online only; Qualified Uganda Nationals only
• submit application, detailed curriculum vitae and academic documents as a single PDF document by 27th December 2021
• Only shortlisted candidates will be contacted, and CVs will be reviewed on a rolling basis;
• NRC will at no stage of the recruitment process request candidates to make payments of any kind. Further, NRC has not retained any agent to conduct recruitments on behalf of the organization.
• NRC is an Equal Opportunity Employer. Qualified Female Candidates are encouraged to Apply

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