Field Office Coordinator (Yumbe and Adjumani) – Norwegian Refugee Council, Uganda

Reports to: Area Manager

Supervisor of: All Support Staff in the Said Locations

Duty station:  Yumbe

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and responsibilities

The purpose of the Field Office Coordinator is to run the day to day support functions  at a field office.

The following is a brief description of the role.

Generic responsibilities (max 10)

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

1. Manage support staff at field office level
2. Manage day to day HR & Admin, finance, logistics and security tasks of the field office
3. Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines
4. Ensure adherence to Security and Risk Management policy and procedures
5. Coordinate and assist with budgets and costs for the field office’s shared costs and support functions
6. Provide support in the training and development of staff
7. Provide support to project implementation at field office level
8. Coordinate representation meetings with the UN, partners and authorities
9. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

The purpose of the Field Coordinator is to coordinate the support and program functions at Field level and load- off the Area Manager on monitoring operations.

• In charge with the support of the all stake holder’s relationship/coordination management with the area with the support of the Area manager and Core Competency (CC) coordinators
• In charge of the programs support functions/access for programs related/security within his or her area of operations with the guidance of the area manager
• In charge of internal and external representations meetings with the support of the Area Manager in his or her area of operations
• In charge of the bases over all operations managements in the absent of the area manager/Act as NRC representative at field level with the backup of the Areas manager
• Ensure that all organizational policies are understood and being followed by NRC staff in the field location. This include financial, Human resource, security, logistics, standard Operational procedures and Employee Terms and Conditions.
• Oversee and coordinate the management of the Yumbe and Adjumani support budgets and perform Executive monitoring of the program budget, and ensure sufficient budget management tools are in place for the field office.
• Participate in reviewing and updating Area programme in accordance with the changing needs of host community and refugees in Yumbe and Adjumani.
• Participate in the Grants Opening Meeting, after action review meeting, quarterly review meeting and ensure the project cycle management is followed by all CC with the project location.
• Ensure strong donor compliance, Monitoring and Evaluation (M&E) and quality control procedures are understood and entrenched in all Core Competency projects and honestly raise challenges and issues faced at the field level to Project Manager /Project Coordinators and Area Manager.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Support function: HR, Finance, Logistics managers at country and area level
• Security: Security adviser at country level
• Programmatic operations support: CC project managers, CC Project development Managers

Scale and scope of position

Staff:

Numbers and titles of staff directly managed by the postholder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit (e.g. 5 project officers and 2 education assistants, 34 staff in total)

Stakeholders:

Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)

Budgets:

List of budgets covered by post-holder, and size of budget

Information:

Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet)

Legal or compliance:

Brief description of any legal or compliance responsibility the postholder has (term of employement, vendors, donors)

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

•  Experience from working in support functions in a humanitarian/recovery context

•  Previous experience from working in complex and volatile contexts

•  Documented results related to the position’s responsibilities

• Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

• The ideal candidate for the Norwegian Refugee Council (NRC) Field Coordinator job must hold a Bachelor’s degree or equivalence is required.
• Post Graduate or Masters Qualification will be added Advantage
• At least five years of experience from working as a Project or Support Manager in a humanitarian /recovery
• Documented results in supporting smooth Project Implementation from start to closure
• Previous experience from working in complex refugee or internally displaced context required
• Experience with start-up and development of transitional programs from emergency to development
• Experience in setting up emergency operations
• Fluency in English, both written and verbal
• Valid driver’s license
• Knowledge about own leadership skills/profile
• Knowledge of the context in Uganda in particular West Nile
• Managing resources to optimize results
• Managing performance and development
• Strong Analysing skills
• Strategic thinking
• Empowering and building trust
• Planning and delivering results.

2. Behavioral competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Managing resources to optimize results
• Planning and delivering results
• Empowering and building trust
• Handling insecure environment

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

•  The Job Description

•  The Work and Development Plan

•  The Mid-term/End-of-trial Period Performance Review Template

• The End-term Performance Review Template

• The NRC Competency Framework

Application Procedure

• Application is online only; Qualified Uganda Nationals only
• submit application, detailed curriculum vitae and academic documents as a single PDF document by 27th December 2021
• Only shortlisted candidates will be contacted, and CVs will be reviewed on a rolling basis;
• NRC will at no stage of the recruitment process request candidates to make payments of any kind. Further, NRC has not retained any agent to conduct recruitments on behalf of the organization.
• NRC is an Equal Opportunity Employer. Qualified Female Candidates are encouraged to Apply

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