Learning Knowledge Management and Documentation Consultant – World Food Programme (WFP Uganda)

ARE YOU UP TO THE CHALLENGE?

We are seeking a qualified individual for the position of Learning Knowledge Management and Documentation Consultant to be based in Isingiro Field Office. Selected candidates will be employed on Special Service Agreement.

ORGANIZATIONAL CONTEXT

Uganda is one of the seven countries selected by the global BMGF initiative on Digital Financial Inclusion (DFI) and Women Economic Empowerment (WEE) and has been allocated USD 500,000 for a period over two years (2021/22). UGCO will be applying the D3 (Design, Digitize, Direct) framework on WFP cash programmes to come up with financial inclusion approaches that can be sources of learning for improved self-reliance programming and for streamlining gender transformative programming across the portfolio. Project-specific staff will be required to support with unique expertise and/or additional manpower to ensure efficient and effective grant implementation.

The initiative will target refugees receiving cash based GFA in Nakivale settlement. The grant duration is from January 2021 to December 2022

JOB PURPOSE

The Learning, Knowledge Management and Documentation Consultant will in close collaboration with the M&E Officer, collect and analyze multiple types of project related data across a variety of formats and sources and present research reports and knowledge products based on this information.

KEY ACCOUNTABILITIES (1/2)

• Building on existing studies, continue to gather both qualitative and quantitative data i.e.  research on the barriers for digital financial inclusion and women economic empowerment for refugees and host communities in Nakivale.
• Liaise with the selected external research partner to conduct women user journey analysis to determine pain points, perceptions and possible challenges facing women when using the various digital financial services available to them to receive the cash transfer for Uganda general food assistance, and submit a WFP UGCO tailored report on the same.
• Building on financial inclusion user diaries conducted within Nakivale and other settlements, facilitate, carry out, and document focus group discussions with women and adolescents from 16 to 18 along with locally active FSPs to better understand women’s needs in terms of financial and digital financial products.
• Prepare a business case identifying core gaps and opportunities in the private sector service offering for refugee women in Uganda based on collected M&E data desk analyses, beneficiary interviews, and focus groups discussions.
• Draft an analysis report on the impact of group (VSLA) participation in digital financial inclusion and women economic empowerment vis a vis individual participation.
• In liaison with relevant stakeholders, assess mapped out livelihood activities for women and young women in Nakivale that can be supported by access to financial and digital financial services, including training, micro credit, mentoring, skills development, technical support, and others per the assessment results.
• Conduct a research on how WFP can accelerate the development of a relevant digital economy in Nakivale.

KEY ACCOUNTABILITIES (2/2)

• Document evidence-based findings to establish how women can be included into the digitalization of WFP Cash assistance in Nakivale in male headed households and how WFP can support the increase in women and men capabilities to use digital financial services.
• In liaison with the M&E team and the project coordinator, draft and finalize research reports and present findings to all levels of management including internal and/or external cash working groups.
• With support from the project coordinator and close collaboration with the M&E officer, ensure timely compilation and documentation of user-friendly knowledge products as detailed in the project program description. Knowledge products such as living repositories and tracking tools, documented evidence-based models (as learnt during implementation and from other stakeholders) on digital financing and inclusion, actionable tools, knowledge sharing strategy and others as stipulated in the BMGF DFI technical approach.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
•  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
•  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
•  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
•  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
•  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
•  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
•  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
•  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
•  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
•  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

STANDARD MINIMUM QUALIFICATIONS

• A Masters or Post graduate degree in International Development, business administration, Monitoring and Evaluation, Social Sciences or Related discipline.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• At least five years’ experience as a researcher, knowledge management to include documentation and dissemination.
• Experience leading qualitative and quantitative research studies/data collection focused on financial inclusion, women economic empowerment, digital financial inclusions, or other related areas.
• Experience conducting key informant interviews with a wide variety of stakeholders.
• Experience conducting desk reviews and other types of secondary academic research.
• Demonstrable research skills such as data analytics, statistics, or survey design.
• Impeccable writing and organizational skills.
• Proficiency in research design, research report writing, and source analysis.
• A thorough knowledge of research procedures and best practices including experience working with National council of Science and technology and other research intuitional review boards.
• Able to tailor and synthesize evaluation evidence and engage diverse internal and external stakeholders proactively in appropriate ways to maximize learning and use of research concepts.

OTHER SPECIFIC JOB REQUIREMENTS

• Experience working in cross functional and cross organizational reporting structures.
• Excellent team-working and communication skills.
• Ability to conduct research i.e. collect, analyze and document qualitative and or quantitative reports independently.
• Knowledge of research and experimental techniques for gathering both qualitative and quantitative data.
• A history of published articles, studies, or research work.
• Very strong writing and speaking skills (in English).
• Previous preparation and writing of evaluative reports.

DEADLINE FOR APPLICATIONS

30th July 2021

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Click Here to Apply