Research Associate job at Airtel Uganda

JOB DETAILS:
Responsible for Business performance reporting and Analytics tasks to provide insights for better decision-making.
Key Result Areas
• Creation of routine reports and dashboards as required.
• Establishing trends based on analysis.
• Data mining and consolidation of product performance-related data.
• Tracking of Customer dimensional data e.g. Average Revenue Per User, Average Days of Usage, etc.

• Create information synergies between internal functions e.g. Marketing, IT, Network other BU’s.

• Provide ad-hoc reports on request to facilitate decision-making.
• Automation of routine tasks where possible
• Assist business and technical users with resolving data integrity queries.
• Create prototype solutions to assist business users with defining requirements.

• Participate in the design, follow-up, and testing of new reports as required by the business.

• Tracking Product levers such as Churn management, Up-Selling, & Cross-selling
• Perform subscriber data profiling to identify and understand anomalies.
• Participate in new product designs and configurations, review and reconfiguration of existing Products per rules and objectives. Follow up on the impact of such changes and inform the business

Ideal Candidate
• The applicant must hold a Bachelors’ Degree in IT, Computer Science, Engineering, Finance, or other relevant field
• Minimum of 3 years experience BI & Analytics
• Hands-on experience in SQL, Excel and Linux is a MUST.

Personal Attributes:
• Excellent communication and presentation skills.
• Sharp business acumen.
• Proactive, Passionate and results-oriented.
• Demonstrated capacity to research, develop, lead, and manage tasks

Please note:
• Attach copies of all academic documents.
• Soliciting of influence of any nature will lead to an automatic disqualification.
• We regret that only short-listed candidates will be contacted. Applicants who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

After reading a job posting, apply for the position that best matches your profile and interest area by emailing your CV, and application to vacancies@ug.airtel.com