National Community Engagement and Sponsorship Project Coordinator job at World Vision

JOB DETAILS:
Key Responsibilities:
MAJOR RESPONSIBILITES
CESP Design, Monitoring, Evaluation, Accountability & Learning
•  Collaborate with stake holders to conduct sponsorship feasibility and risk assessment for new APs

• Provide technical support in sponsorship community engagement and DPA processes

• Support designing of the National CESP plan – DIP, Log frames, and budgets
• Support and monitor the implementation of the CESP (DIP and Budgets)

• Conduct CESP annual learning and reflections forums
• Provide guidance for CESP evaluations and Baseline surveys

• Conduct semi-annual and annual quality review of DIPs, budgets and annual reports
• Consolidate and submit quality Periodical monthly, quarterly & annual Performance reports.
• Provide quality assurance in AP Transition processes and  communications including Farewell letter, Project closure comment, Community Farewell Video, Community Farewell Photos

• Work with MEAL to review the AP CESP Reports and Detailed Implementation Plan
• Consolidate the periodical National CESP Report
• Staff mentorship and capacity building

Effective Management and Analysis of Sponsorship Operations Indicators and Child Monitoring Standards
• Effectively manage the sponsorship correspondence unit and Supervise Sponsorship Correspondence Assistants within the unit to deliver quality correspondence operations within partnership standards.

• Analyse and share periodical National SOIs Performance status, highlighting management issues and engage the respective stakeholders (Sponsor Letters, E Letters, Parcels, Cards, Letters, Farewell, Introductory Letters and Support Office Requests)
• Analyse and follow through on RC Monitoring and advise the Regions respectively on RCs not being monitored within the partnership standard of 90 days
• Effectively manage the National Office RC selection, Supply, and recruitment within the agreed commitments with Support Offices and within the partnership standards of 102%

• Leverage the new Digital technologies in correspondence business processes
• Conduct performance appraisals, tracking, and coaching for the Child Sponsorship Correspondence Assistants

Coordinate Production of Annual Progress Reports, Child Engagement Worksheets, Christmas Cards, RC Wellbeing Data Update and their Reconciliations with APs, Clusters, Region, Support Offices and Global Centre

• Coordinate the designing and children’s input of both the Christmas cards, Child Engagement Worksheets, and Annual Progress Reports respectively
• Support and Monitor Timely, Accurate, and Validate RC wellbeing and Biodata update engagements with the Area Programs, Support Offices and Global Centre, and provide the required technical guidance
• Effectively manage the review and updating of the AP Annual Progress Reports impact data stories and information in line with the planned technical programs within partnership standards and global requirements
• Provide periodical performance updates & reconciliations of Annual Progress Reports, Child Engagement Worksheets & Christmas Cards
• Coordinate production and provide guidance to the content of the Annual Progress Reports and Christmas cards
• Work with relevant stakeholders to develop the National Office Annual and seasonal Messages and videos with facts about transformation and specific celebrations like Christmas
• Develop quality Assurance guidelines and frameworks for annual contents, child engagements and uploading of the required samples
• Provide the National RC participation updates on the three unique participations for every RC captured in hope and provide specific actions to regions

Increase Sponsor Engagements through Quality Sponsorship 2.0 Rich Media Contents Production
• Develop and periodically update the National Child and Community Content Production plan in line with Global Centre guidelines and tools

• Work with the Training Coordinator to Train and or Refresh volunteers and staff with skills of capturing quality media content and coding
• Review all AP Sponsorship 2.0 child and Community Contents Reports and provide necessary actions
•  Collaborate with Global Centre to reconcile and provide periodical updates on Child Update Photos, Child Update Videos, Community Update Photos, Community Update Videos, Community Farewell Video
• Coordinate the production of special Videos and Photos productions like Managers Annual Videos
• Work with  Communications to document, produce and publish child impact stories

Registered Children Participation and Benefit
• Monitor and Share National periodical RC wellbeing Participation status reports with stake holders for case management.
• Develop and update age-appropriate guidelines and curriculums for age-appropriate Life sustaining skills for registered children, Sponsored young adults and adolescents in Programme
• Develop strategies and guidelines for child participation forums and centres and facilitate their rollout
• Develop/Update and rollout child engagement tools like storyteller and monitor their utilization
• Document and share child participation best practices and transformation stories
• Develop guidelines and track our commitment to children through the child promise

Gifts Management: Gift Notifications, Bounce Backs and Other Gifts
• Coordinate the management, batching, and reconciliation of the Gift Notifications and Community GNs with APs and Support offices
• Provide periodic updates on GN implementation
• Support and consolidate bounce back proposals and submit to support offices within partnership standards.
• Collaborate with support services and APs to ensure timely implementation.
• Consolidate and submit bounce back reports to support offices.
• Collaborate with communications and marketing department to document success and media marketing stories

Risk Management and Compliance
• Recognizing potential risks that could affect the WV sponsorship.
• Evaluating the identified risks to understand their potential impact and likelihood.
• Developing strategies to reduce or eliminate the impact of risks.
• Continuously tracking and reviewing risks to ensure they are managed effectively.
• Preparing and implementing plans to handle unexpected adverse events.
• Conducting regular audits to ensure compliance with internal and external standards.
• Providing training to employees on compliance requirements and best practices.
• Maintaining records of compliance activities and reporting to the sponsorship manager as required.

Stakeholder Engagement
• Engage with Support Offices and Global Centre on outstanding correspondence tasks
• Coordinate Sponsor Visits from Support Offices.
• Facilitate integration with other TPs for technical backstopping on child well-being issues
• Support local level partnering for sponsorship management and Child Well Being (CWB) through regular training.
• Coordinate timely renewal of MOUs with local level partners

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional Experience
• 5 Years’ work experience in programming/project management, sponsorship management and operations, community engagements to deliver specific operational demands within standards, two years of which must be in Management.
• High discipline of execution within standards and strict timelines. Ability to work and deliver with other teams and a committed Christian
• A Bachelor’s Degree in Social work & Social Administration, Social Sciences, Development, Business Administration, is a priority, Business Computing / IT or related field from a recognized university.
• Post Graduate Diploma in Project Planning and Management, Monitoring & Evaluation or Management is an added advantage
• Professional and Technical Training required:
• Computer skills in Windows, MS Excel, Word, publisher, and PowerPoint
• Proven negotiation skills,
• Fluent writing and spoken English
• Good  communication skills

Preferred Knowledge
and Qualifications
• Must have a Bachelor’s degree in Social Sciences, SWASA, Development, Business Administration, Business Computing, IT Monitoring and Evaluation or Statistics related field from a recognized university.

Work Hours: 8

Experience in Months: 60

Level of  Education: Associate Degree

Job application procedure

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