Manager, Voice Branch job at Standard Bank

JOB DETAILS:
Job Description
To implement, enable, scale, entrench, engage and commercialise the consumer client value proposition/s and life journeys in the Voice Branch, country in collaboration with other Segments, Client Solutions, Engineering and country stakeholders through the client engagement platforms. To drive integrated ways of work with Client Coverage, Digital and eCommerce for the delivery of client sales and service needs.
Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce/ Administration or related field
Type of Qualification: First Degree
Field of Study: Business

Experience Required
Digital & eCommerce, CHNW
Personal and Private Banking
5-7 years
Experience in managing product and solution delivery, delivering business value, managing teams and managing IT projects within multidisciplinary teams. Experience in effectively managing relationships across the value chain to deliver a programme of work. Experience in effectively managing front to back delivery teams i.e. business, specialised functions (SME’s) and IT delivery. Significant business and product background and technical / IT understanding.
Additional Information

Behavioural Competencies:
• Articulating Information
• Challenging Ideas
• Convincing People
• Embracing Change
• Exploring Possibilities
• Interacting with People
• Managing Tasks
• Providing Insights
• Understanding People

Technical Competencies:
• Banking Process & Procedures
• Compliance
• Customer Understanding ( Consumer Banking)
• Data Management (Administration)
• Planning, Forecasting and Budgeting
• Risk Measurement

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

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