Digital & Technology Support Manager job at Food for the Hungry (FH)

JOB DETAILS:
When you join FH Association, you embrace God’s calling for your life and engage in work that combines your talents and faith. In the same way FH Association is committed to unlocking resilience and flourishing in communities around the globe, we are dedicated to creating a workplace where our team members can thrive and grow. We believe every imaginable problem has a solution and that our contributions make a difference. FH Association continues to re-imagine impactful solutions to respond to the devastation of poverty globally. FH Association serves millions of the world’s most vulnerable people, helping them overcome poverty and injustice by collaborating with country offices to build resources, capacity, and resilience. FH Association turns Adversity into Impact. FH Association has harnessed the power of faith for more than 50 years. Our Heartbeat Christian values permeate throughout the organization.

A successful candidate will have the following:
FH Association is seeking an experienced Digital & Technology Manger who will be responsible for managing and supporting FH’s digital and technology ecosystem at the Country Office (CO) and for all its programs, enabling their orchestration to realize the value for the shareholders and investors.
This role is key in planning, implementing and supporting ongoing operations and projects in support of the digital and technology ecosystem including hardware, software, internet connectivity, and end-user support. The role includes partnering and supporting digital development initiatives focused on using digital and technology to empower communities, improving access to resources, and enhancing the organization’s impact.

The Digital & Technology Manager should have a minimum of at least 5-7 years of experience in IT Support/Operations coordination, digital ecosystem management, device management at a senior or national level, preferably within an NGO or large-scale organization, demonstrated experience in overseeing IT systems and digital tools across multiple regions or programs and Proven experience in developing and implementing national M&E frameworks and conducting data analysis for large-scale program evaluation.

A Bachelor’s degree in Information Technology,  Computer Science, Information Systems, Data, Digital or a related field preferred
• A vibrant personal relationship with Jesus Christ, a Christian commitment to serving the poor, and in full agreement with FH Association’s Christian beliefs.

• Spiritual well-being: Demonstrated personal Christian commitment to serving those who are challenged by poverty and marginalization and in full agreement with FH Association Christian foundation and beliefs.

• Proficiency in MS Office Suite and other data management and analysis software.

• Strong leadership skills with the ability to manage complex projects and teams across multiple locations.
• Excellent analytical skills with the ability to interpret complex data and translate it into actionable insights at a national level.

• Superior  communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

• In-depth knowledge of device management software, digital ecosystem tools, and best practices in data security and compliance.
• Additional Requirements:
• Understanding of INGO operations and national programmatic areas.
• Willingness to travel frequently to various Area Programs as required

What you’ll do…
As the Digital & Technology Support Manager, your overall responsibilities will be
• Enterprise IT Management
• Digital Solutions Management:
• Digital Initiatives and Projects
• Digital for Development
• Champion the promotion of Organizational Culture
• What you’ll get…

Along with competitive pay, FH offers a good medical insurance package for staff and dependents, a provident fund, GPA, vacation and sick leave, and company paid public holidays.
WOW us!
If you’ve got the experience we are looking for – and want to join our mission – apply today! We get a lot of resumes; help us get to know you better by following these suggestions: submit a resume and cover letter. In your cover letter, answer the following questions:
• Why do you want to work for FH Association?

• Based on what we are looking for, how will you meet the expectations for the role?

Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

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