Call Center Agent job at Draco Formosa

JOB DETAILS:

Location: Kampala, Buganda Road
Salary: UGX 250,000 or more + bonus (lunch provided)
Benefits: After six months, the basic salary will increase to UGX 300,000 or more + bonus.
Work Hours: Monday to Saturday, 9:00 AM to 6:00 PM

Qualifications:
• Excellent communication, writing, and problem-solving skills
• Strong attention to detail, time management, and teamwork abilities
• Ability to work independently and proactively
• Customer-oriented mindset with a focus on providing exceptional service

• Proficiency
• Handling inbound and outbound calls from customers
• Providing accurate information and resolving customer inquiries
• Tracking and documenting call details
• Ensuring customer satisfaction and loyalty
• Contributing to a positive and collaborative team environment

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Professional Certificate

Job application procedure

To Apply:
Please bring your CV to 4th floor, Lotus office on KRSNA MART building, opposite Acacia Mall, next to

Millenium Supermarket, Kisenmenti (google Krsna Mart and follow the map), for an interview. For more information or to schedule an interview, please call 0762801057.