Branch Manager Job at Latitude Trade Company (LTC)

Job Description: Branch Manager

Location: Bundibugyo/Mayuge

Term: 1 Year – renewable

Start Date: immediately

Company Overview

Latitude Trade Company (LTC) is a rapidly growing social enterprise in Uganda sourcing specialty cacao for export and producing bean to bar chocolate at origin. Working with over 5,000 certified organic smallholder farmers, our mission is to sustainably increase incomes and reduce risk for our suppliers while positively impacting the community and environment surrounding our operations. We aim to provide chocolate makers and consumers in East Africa and around the world with the highest quality, transparently sourced and fully traceable Ugandan cocoa products.

Job Description

The Branch Manager is responsible for the efficient and profitable management of the branch. This role involves overseeing staff, ensuring operational excellence, maintaining high quality customer service, and driving the branch to achieve its financial and strategic goals.

Roles and responsibilities

Operational Management:

• Oversee the daily operations of the branch, ensuring efficiency and productivity.
• Develop and implement operational policies and procedures to optimize workflow.
• Manage inventory, including procurement, storage, and distribution of cocoa products.
• Ensure compliance with health, safety, and industry regulations.

Staff Management:

• Recruit, train, and supervise branch employees.
• Conduct performance evaluations and provide ongoing feedback and development opportunities.
• Foster a collaborative and motivated work environment.
• Create and manage staff schedules to ensure adequate coverage.

Financial Management:

• Prepare and manage the branch budget, monitoring financial performance.
• Implement strategies to achieve financial targets and increase profitability.
• Oversee financial transactions and maintain accurate records.
• Identify cost-saving opportunities and improve financial efficiency.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders.
• Address customer inquiries and complaints promptly and effectively.
• Ensure a high level of customer satisfaction and service quality.
• Develop strategies to attract new customers and retain existing ones.

 Marketing:

• Develop and execute marketing strategies to meet branch targets.
• Coordinate marketing initiatives and promotional activities.
• Monitor market trends and competitor activities to identify opportunities.
• Prepare marketing forecasts and reports for senior management.

Quality Control:

• Ensure the quality of cocoa products meets industry standards and customer expectations.
• Implement quality control processes and conduct regular inspections.
• Address any quality issues and implement corrective actions as needed.

Compliance and Reporting:

• Ensure compliance with all company policies and industry regulations.
• Prepare and submit regular reports on branch performance to senior management.
• Conduct regular audits to ensure operational and financial integrity.

Required Experience

• Bachelor’s degree in Business Administration, Agriculture, Food Science, or a related field.
• Experience in a managerial role, preferably within the cocoa or related industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in financial management and budgeting.
• Knowledge of cocoa production, processing, and quality control is preferred.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving and decision-making abilities.
• Proficiency in MS Office and relevant software application

Benefits & Compensation:

• Competitive monthly salary
• Personal health expense coverage
• 21 days of annual leave plus public holidays
• Coverage of all work-related travel

Application Process: Interested candidates should submit their application via the below link:

Click Here to Apply >>>