Monitoring and Evaluation Coordinator (NGO Careers) at Norwegian Refugee Council

1. Role and responsibilities

The role of the M&E Coordinator is to establish and implement systems to promote evidence-based decision-making, programme and project performance, and internal management. The M&E Coordinator will contribute to quality programming through supporting access to and use of relevant and timely information on programme scale, relevance, and effectiveness. Within this context, the M&E Project Coordinator will provide technical support to West Nile staff pertaining to M&E and build capacity of the program team in WN by identifying and supporting the implementation of effective, cost efficient and meaningful M&E systems.

 Generic responsibilities

• . Adherence to NRC policies, guidance and procedures
• Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
• Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for M&E.
• Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use.
• Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
• Contribute to organizational learning through supporting specific analysis, lessons learned and reports.
• Capacity building and training of programme and M&E support staff on M&E technical and conceptual areas.
• Supervise and mentor M&E support staff in executing M&E plans.
• Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs.
• Any other reasonable task assigned by line manager

Specific responsibilities

• Ensure maintenance of the M&E system including conducting reviews of progress against benchmarks, facilitating consultations and trainings, and coordinating reviews and updates.
• Ensure the implementation of M&E guidance, tools and procedures (including consultation with programme staff to determine needs and appropriateness, draft documents, facilitating consultation on documents, and rolling out finalized products)
• Provide technical and surge support to field teams on monitoring and evaluation processes with a particular focus on data collection and analysis initiatives through regular field visits.
• Support the use of mobile phone data collection by training field staff, creating questionnaire templates and providing administrative support.
• Conduct training on Monitoring and Evaluation.
• Compile periodic quantitative output reports from programme staff.
• Provide technical and surge support for quantitative and qualitative analysis for assessments, donor reports, and other processes.
• Lead on periodic grants reviews, using M&E data / analysis to shape adjustments to the respective programs for better quality delivery
• Lead on indicators and overall targets achievements monitoring across projects in close coordination with CC leads/ projects Managers
• Lead on compilation of quality analytical reports for both donors (projects based) and NRC internal consumption.
• Provide support and capacity-building to the Monitoring and Evaluation Officers

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Country Programme Department (CC Specialists/ Managers/ Coordinators, , Grants team, M&E Unit, etc.)
• Project/Programme managers from the different field offices in West Nile
• M&E officers and assistants in the field offices in West Nile

2. Competencies

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Bachelors Degree in a Relevant discipline including statistics, Social Sciences, A Post Graduate Diploma in M&E is added advantage
• At least 5 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development
• Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
• Understanding of data and information needs for program management and decision making
• Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• High level English language proficiency (speaking, reading, writing)
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
• Experience using SPSS, STATA, Epi Info, or R

Context related skills, knowledge and experience

• Good communication and interpersonal skills
• Strong organizational and team working skills
• Good cultural awareness and sensitivity
• Highly approachable, trustworthy and confidential
• Advanced English Language level (Business English is a plus)
• Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
• Good level of proficiency in Windows Excel and quantitative analysis (SPSS preferred)
• Excellent communication skills in English
• Proven presentation, training and facilitation skills
• A good understanding of the humanitarian context in West Nile will be an added advantage.

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

• Strategic thinking
• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Analysing
• Handling insecure environments

Only Ugandan nationals qualify.

Only shortlisted candidates will be contacted, if you do not hear from us three weeks from this date, consider your application unsuccessful. Thank you for showing interest in working with NRC.