ICLA Team leader at Norwegian Refugee Council, Uganda

Position: Information Counselling and Legal Assistance (ICLA) Team Leader

Reports to: Multi Core Competency Project Manager

Supervisor of: ICLA Officers

Duty station: Kampala

Travel: 20%

Duration and type of contract:     10 Months

All NRC employees are expected to work in accordance with the organisation’s core values: Dedication, Innovation, Inclusivity and Accountability. These attitudes and believes shall guide our actions and relationships.

Position open to Ugandan Nationals only

Responsibilities

Generic responsibilities

• Adhere to NRC policies, guidance and procedures
• Oversee the provision of ICLA services to NRC beneficiaries according to strategy, proposals, budgets and plans.
• Supervise the assigned team and ensure capacity building of project staff and transfer key skills
• Develop the technical framework regarding legal services for specific targeted groups
• Ensure that services target beneficiaries most in need, and explore and assess new and better ways to assist
• Promote and share ideas for technical improvement
• Liaise and collaborate with relevant local authorities, stakeholders and communities
• Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper actions.
• Ensure that all protection related detected cases are referred to the concerned referral focal point and to the Protection Specialist.

Specific responsibilities

1. Manage the provision of ICLA services in Kampala and Southwest to the specific targeted population within the OPM and UNHCR refugee response and other groups
2. Develop and update guidelines, standard operation procedures and ICLA tools related to ICLA services specific to the NRC Refugee response and other groups
3. Develop and implement a detailed work plan in line with ICLA objectives
4. Supervise and support capacity building activities for frontline workers and key actors
5. Ensure the implementation of the safe identification reporting and referral system
6. Monitor and follow-up on the quality of the services provided
7. Operationalize and mainstream technical inputs from ICLA National team
8. Oversee data management and documentation related to ICLA services
9. Conduct regular field visits, spot checks and follow up of activities
10. Coordinate externally with relevant stakeholders, host and refugee community, local authorities, humanitarian actors and local organizations
11. Provide regular progress reports about the activities implemented
12. Contribute to context analysis, protection needs and trends identification.
13. Ensure the production of success stories, policy briefs, IEC materials

Generic professional competencies

• Experience working in a humanitarian/recovery context desired
• Experience working in complex and volatiles contexts desired
• Documented results related to the position’s responsibilities required
• Solid computer skills, including MS Word, Outlook and Excel required
• Ability to work diligently both independently and in a team setting required
• Knowledge about own leadership skills/profile required
• Willingness to travel regularly to the field is required
• Fluency in English, both written and verbal required; knowledge of local languages of South West Uganda will be an asset

Context related skills, knowledge and experience

• Bachelor degree in Law, Human Rights, International Relations, Political Sciences or equivalent
• Minimum 3 years of relevant job experience in a similar role, preferably within the humanitarian sector
• Knowledge of relevant concepts of international refugee and human rights law and understanding of protection principles
• Proven experience in collaborative dispute resolution and housing, land and property rights is an asset
• Proven experience in coordinating activities and liaising with external actors
• Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
• Proficiency in English, both written and spoken. Knowledge of refugee spoken languages is added advantage.

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