Trade Analyst / Customer Care Executive job at SGS

JOB DETAILS:
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description
The incumbent shall be responsible for provision of assistance to the trade / customer in regard to the file process, inspection, certificate issuance and all other related documents.

To ensure timely resolution of concerns received through phone, email, mail and personal visits.

To promote and market other C&P activities to clients.

Main duties and responsibilities:
• Directly responsible for a specified set of importer accounts. Reviewing and executing tasks as the result of WIP reports SR-DSR, DSR_FDR etc.
• Coordination…

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