Trade Analyst / Customer Care Executive – Connectivity And Productivity job at SGS Uganda Ltd

JOB DETAILS:
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description
• The incumbent shall be responsible for provision of assistance to the trade / customer in regard to the file process, inspection, certificate issuance and all other related documents.

• To ensure timely resolution of concerns received through phone, email, mail and personal visits.

• To promote and market other C&P activities to clients.

Main duties and responsibilities:
• Directly responsible for a specified set of importer accounts. Reviewing and executing tasks as the result of WIP reports SR-DSR, DSR_FDR…

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