Job Title: Contact Center Officer (Several Customer Service Jobs)
Organization: Ark Wellness Hub Uganda
Duty Station: Kampala, Uganda
About the Company:
Ark Wellness Hub Uganda provides inclusive and respectful care tailored to your needs. We understand the importance of creating a safe and comfortable environment for all individuals seeking healthcare services.
Job Summary: Join Our Team as a Call Centre Agent! Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you! Ark Wellness Hub is looking for a vibrant and skilled Call Centre Agent to join our team.
Key Duties and Responsibilities: Here’s what you’ll be doing:
- Triage and Nurse Advice: Assess caller needs and urgency to provide SRH information, medical advice, and guidance on whether they need to visit a doctor or can manage their care at home.
- Appointment Scheduling: Schedule…
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