Several Customer Service Jobs – Contact Center Officer at Ark Wellness Hub Uganda

Job Title:  Contact Center Officer (Several Customer Service Jobs)

Organization: Ark Wellness Hub Uganda

Duty Station:  Kampala, Uganda

About the Company:

Ark Wellness Hub Uganda provides inclusive and respectful care tailored to your needs. We understand the importance of creating a safe and comfortable environment for all individuals seeking healthcare services.

Job Summary:   Join Our Team as a Call Centre Agent! Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you! Ark Wellness Hub is looking for a vibrant and skilled Call Centre Agent to join our team.

Key Duties and Responsibilities:   Here’s what you’ll be doing:

  • Triage and Nurse Advice: Assess caller needs and urgency to provide SRH information, medical advice, and guidance on whether they need to visit a doctor or can manage their care at home.
  • Appointment Scheduling: Schedule…

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