JOB DETAILS:
About the role
This Senior IT Support Specialist role offers an exciting opportunity to provide technical support to our remote workforce of 130 staff and collaborate directly with the IT Manager. You’ll be the first line of support for resolving user issues, leveraging your technical skills and problem-solving abilities to diagnose and fix hardware and software problems using remote access tools.
This role is based in either Nigeria, Tanzania, or Uganda with possible travel. You will report to the IT manager and join a friendly technical team. The start date can be 3rd June 2024, but sooner is preferred.
The salary is commensurate with the experience and qualifications.
Responsibilities
User Support:
• Troubleshoot and Resolve User Issues: Partner with the IT Manager to identify trends and develop efficient solutions…
Click Here to View the Full Job Description >>>