JOB DETAILS:
About Yo-Uganda Limited:
Founded in 2006, Yo-Uganda Limited (“Yo!”), is an 18-year-old, financial technology (fintech) company. Yo! is licensed and regulated by the Central Bank of Uganda as a Payment System Operator – Large Funds Transfer Class.
About the Role:
We are seeking a talented and passionate IT and Software Application Support Engineer to join our team. In this role, you will be a critical liaison between our internal operations and the software applications that keep our business running smoothly. You will diagnose and resolve technical issues, provide clear and concise user support, and work collaboratively with the rest of the team members to ensure optimal application performance and user satisfaction.
Responsibilities:
• Provide first-line and escalating support for Level 2 Support Engineers who are tasked with onboarding and…
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