JOB DETAILS:
Company Overview:
Watu Shule Uganda is a driving license school under the purview/umbrella of Watu Credit Uganda. This school provides specialized training programs and license loan services tailored to two-wheeler public transport motorcyclists. It aims to address the need for comprehensive training and affordable license acquisition options for individuals operating two-wheelers as part of the public transport system.
Roles and Responsibilities:
As a Senior Customer Relations Officer at Watu Shule, you will be the first point of contact for prospective and enrolled students as well as the team supervisor. You will play a vital role in providing exceptional customer service, assisting with inquiries, and ensuring a smooth onboarding process for our clients. You will handle various customer-related tasks, including registration, scheduling, and addressing concerns.
• Serve as the first point of contact for prospective and enrolled students, providing exceptional customer service and ensuring…
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