Research Associate job at Airtel Uganda

JOB DETAILS:
Responsible for Business performance reporting and Analytics tasks to provide insights for better decision-making.
Key Result Areas
• Creation of routine reports and dashboards as required.
• Establishing trends based on analysis.
• Data mining and consolidation of product performance-related data.
• Tracking of Customer dimensional data e.g. Average Revenue Per User, Average Days of Usage, etc.

• Create information synergies between internal functions e.g. Marketing, IT, Network other BU’s.

• Provide ad-hoc reports on request to facilitate decision-making.
• Automation of routine tasks where possible
• Assist business and technical users with resolving data integrity queries.
• Create prototype solutions to assist business users with defining requirements.

• Participate in the design, follow-up, and testing of new reports as required by the business.

• Tracking Product levers such as Churn management, Up-Selling, & Cross-selling
• Perform subscriber data profiling to identify and understand anomalies.

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