JOB DETAILS:
The relationship officer will play a crucial role in maintaining and enhancing relationships with clients the your assigned portfolio. The primary responsibilities will involve driving sales and marketing initiatives, managing loan collections, and delivering exceptional customer service. You will act as the main point of contact for clients, ensuring their needs are met while fostering trust and loyalty towards our financial services.
Duties & Responsibilities
MARKETING
• Identifying both prospective and existing clients needs then march them with the solutions we provide to grow the business through
• New client’s acquisition
• Repeat purchase by existing clients
• Cross selling of company products to our clients
• Collecting client feedback for process and product improvement
LOAN MONITORING AND COLLECTIONS
• Take a keen interest in our client’s business to…
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