Relationship Manager SME job at KCB Bank

JOB DETAILS:
Job Description
Job Definition.
1. Execute sales of SME assets, Liabilities, and other product types as per targets allocated by your Branch Manager.
2. To deal with customer queries, requests, instructions, suggestions/service feedback and dissemination of information on bank products to both existing and potential customers.

3. Facilitate the branch’s Service Delivery to customers.

4. Handle Establishment of new and Variation of existing account relationships.
5. Deal primarily with SME accounts.

Principal Accountabilities
1. Selling bank products to new customers and cross selling to existing customers.
2. Handling establishment of new account relationships, Variations to the existing relationships, Initial stages of credit matters, and Dissemination of information relating to the Bank’s Products & Services.
3. Deposit mobilization for the bank
4. Extending support and guidance to Customer Care Rep.

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