JOB DETAILS:
To manage existing relationships effectively so as to facilitate the growth of the Employee Banking liability and asset growth portfolio within Personal Markets. Managing unsecured portfolio delinquencies and ensuring that the flow rates are within the approved parameters.
Working with the sales coordination team, credit, Personal markets, branches and operations to ensure penetration of public sector companies through client acquisition, service delivery and retention.
Key responsibilities
1. Portfolio Management
• Monitor on a day to day basis delinquent customers (1-29 days) and work with branches
and companies to establish why they are delinquent.
• Track First Instalment Defaults (FIDs) and work through branch managers and regional
managers to ensure resolution.
• Ensure salaries have come through and advise the credit team where there are delays as
per the expected salary dates
• Follow up on the missed salaries and ensure resolution by the companies and…
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