Relationship Manager – Commercial job at Dfcu Bank

JOB DETAILS:
JOB PURPOSE:
Reporting to the Head – Commercial / Small & Medium Enterprises, the role holder will be responsible for managing commercial / Small & Medium Enterprise relationships within Commercial segments through origination in line with targets and expectations. The Relationship Manager will be responsible for offering the best customer experience to the assigned clientele to ensure retention and grow the existing business through deeper penetration into their existing business requirements.

LOCATION: Kampala

KEY ACCOUNTABILITIES:
• Provide superior relationship management by ensuring customer retention, loyalty, preference, and devotion.
• To source for new Small & Medium Enterprise relationships that have potential to grow & provide superior returns.

• Identify & disseminate information to & from the market/customers and alert management on trends, risks, and opportunities to maximize & sustain revenue.

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