Relationship Manager Advantage Banking job at KCB Bank

JOB DETAILS:
Key Responsibilities:
Sales
• Adhere to the business standards of client engagements like currently salesforce, 360.
• Meet sales budgets and targets.
• Participate fully in any sales campaigns and activations.
• Explain credit loan facility options and qualifying criteria to customers, and support customers in the completion of credit application information requirements.

• Cross sell banking products to customers within the portfolio

• Grow the portfolio balance sheet as per set targets.
• Develop and execute a sales activity plan and client calling schedule in line with the Customer Value Proposition (activity schedules and call reports)
Relationship Management/Customer Service
• Adhere to the service standards and provide excellent customer service.
• Drive retention by implementing the customer on boarding process, customer visits, relationship management, and other various interventions.

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