JOB DETAILS:
A Recovery Officer is responsible for securing timely repayments through daily field visits to delinquent customers, support daily branch and bailiff activities in branches assigned while maintaining positive relationships with customers, minimizing, controlling losses to FINCA Uganda through proper management of overdue credit facilities.
Key duties and responsibilities:
1. Monitoring and Coordinating recovery activities for both active and written off loans at assigned FINCA branches.
2. Ensuring that the escalation process is followed by all Branches and all recovery efforts/documents completed and filed at the Branch.
3. Negotiating payment of active and written off customers, securing promises to pay within set guidelines and targets.
4. Maintaining 100% compliance with all policies and regulatory requirements across collection activities.
5. Negotiating with debtors and ensuring that they repay the bad debts…
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