JOB DETAILS:
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;
Job Title: Quality Assessor (Contract)
Reports to: Supervisor – Quality Assurance
No. of Vacancies: 3
Context
MTN’s vision is to lead the delivery of a bold, new digital world to our customers. Our mission is to make our customers’ lives a whole lot brighter. The pillars of MTN’s strategy are:
1. Creating and managing stakeholder value
2. Creating a distinct customer experience
3. Driving sustainable growth
4. Transforming our operating model
5. Innovation and best practice
The Customer Management and Training Department is charged with coordinating customer experience management activities across the organization, particularly regarding training, quality assurance and customer management.
Our customers’ needs are ever-growing and evolving….
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