JOB DETAILS:
Betika is one of the leading gaming companies with platforms and operations in 9 African countries, handling millions of monthly site visits. We are not just a Sports Betting brand; we are a lifestyle brand that believes in responsible gaming practices.
Overall role purpose:
Your role is to ensure smooth daily business operations by continuously improving product and service quality standards, systems, policies, and processes. You will manage operational teams, provides insightful recommendations to management, and drives operational excellence.
Key Responsibilities:
1. Build and optimize operational policies, quality standards & processes:
• Set up and track product & service quality standards and resolve shortfalls.
• Draft effective policies and processes for operational support areas, promoting awareness and adherence.
• Collaborate with other head of departments to draft and enforce…
Click Here to View the Full Job Description >>>