Operations and Sales Manager job at Shell Nakiyanja

JOB DETAILS:

Position Summary:
The role requires a combination of operational expertise, customer service skills, and business acumen to successfully manage the complexities of the gas station’s operations and sales.

Responsibilities:
• Overseeing daily operations: Ensuring the smooth running of the gas station, including managing staff, compliance with safety and environmental regulations, and maintaining customer satisfaction

• Inventory management: Monitoring inventory levels, ordering fuel and merchandise, and managing budgets
• Sales and profitability: Implementing strategies to increase sales and profitability, setting fuel prices according to market conditions, and possibly earning commissions based on sales
• Customer service: Handling customer inquiries and complaints, ensuring positive customer experiences, and maintaining the station’s cleanliness and appearance
• Staff management: Supervising and training staff, setting employee schedules, and managing the hiring, training, and firing of…

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