NOC & Service Desk Engineer job at Raxio Group

JOB DETAILS:
The Network Operations Centre (NOC) and Service Desk Engineer will be responsible for monitoring the critical data centre infrastructure and the entire data centre network from a central location through performing the following job responsibilities.
• Designing, implementing, and managing data centre IT Automation and monitoring solutions in the technical infrastructure.

• Integrating balanced supply of infrastructure resources to meet business demands.

• Integrating critical infrastructure usage and metrics over time.
• Integrating future application pipelines to predict the consumption of data centre resources.

• Designing future trends based on past use and reporting on key capacity metrics.
• Minimizing the risks associated with outages or service disruption.

• Bridging the gap between IT and facilities monitoring
• Managing SLAs by monitoring and reporting performance/uptime of technical environment based…

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