JOB DETAILS:
Job Purpose Statement
To deliver profitable business growth targets of Retail Banking Products and services to a defined market segment through the workplace banking and Mortgage value proposition. This entails the creation of opportunities for bulk business by signing up companies, especially those with a corporate relationship with NCBA Bank.
This incorporates strong personal drive in prospecting and acquiring new workplace banking scheme companies, pursuing incremental business within the existing portfolio, managing customer expectations to sustain the business relationship, and providing business advice that will benefit the client.
Key Accountabilities (Duties and Responsibilities)
Perspective | % Weighting (to add up to 100%) | Output
Financial (70%)
• Growth in business volumes (deposits and loans/advances), customers, and customer accounts (30%).
• Establish new Retail banking business relationships with Corporate, SME & Institutional Banking customers (20%).
• Management of scheme customer expectations and relationships (10%).
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