JOB DETAILS:
JOB PURPOSE
The Manager Branch Operations will play a key role in implementing operational rigour frameworks and will ensure the operational stability and risk control across branches.
Will maintain compliance, control and change operating and service models, ensuring optimal operational levels and standards are achieved with processes clearly defined, understood and maintained across branches.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Responsible for identifying opportunities for operational improvement, analysing and delivering agreed corrective actions and implementing process improvements.
• Responsible for delivering risk framework and controls for compliance, control and change, embedding high standards and managing risks and issues.
• Responsible for initiating, advising on and monitoring all aspects of operational rigour activities, including industry driven legislation, ensuring effective and timely delivery and ongoing operational compliance.
• Responsible for influencing and…
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