JOB DETAILS:
Department: Operations.
Duty Station: Head Office.
JOB PURPOSE:
To drive the achievement of the bank’s revenue and profitability targets for Agency Banking, e-channels, and Money Transfers by ensuring local and international transactions and e-channels are correctly and efficiently processed within agreed deadlines and international clearing and settlement rules and managing the implementation of client attraction and retention strategies.
KEY DUTIES & RESPONSIBILITIES.
Revenues and Profitability Achievement.
• Manage the operational implementation of bank strategy for Agency Banking, e-channels for retail and SME clients (mobile banking, app and USSD and internet banking), and Money Transfer channels. Manage implementation of new product offerings in the agency banking, e-channels, and money transfer spaces
• Identify and optimize drivers of efficiency, Operational Management, and Agency Banking. Support Agent Banking operations to ensure smooth transaction…
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