Maitre D job at Sokoni Africa Limited

JOB DETAILS:
Description
Position Overview:
Maitre d’ is responsible for creating a welcoming and exceptional dining experience for all guests. This position entails supervising Restaurant staffs, managing reservations, ensuring efficient seating arrangements, making sure all guests get exceptional service and addressing guest needs to ensure a smooth and enjoyable dining experience.

Key Responsibilities:
• Guest Relations: Greet and welcome guests upon arrival, ensuring a positive first impression. Attend to any special requests, complaints, or concerns promptly and professionally.
• Reservations Management: Oversee the reservation system, ensuring proper scheduling and optimizing table allocation to maximize efficiency and guest satisfaction.
• Seating Coordination: Supervise and manage the seating of guests, ensuring timely seating and adherence to restaurant policies.
• Staff Supervision: Direct and coordinate service staffs, hostesses and bar staffs. Provide guidance, training, and motivation to ensure high standards of service.
• Dining Room Management: Maintain the…

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