JOB DETAILS:
Job Purpose
• Reporting to the Marketing Manager, the Loyalty & Payment Solutions Manager manages the end-to-end implementation of fit for purpose Loyalty programs to strengthen Vivo Energy market position.
• Ensure that the right resources, process, and infrastructure strategy is implemented to support the loyalty schemes.
• To develop appropriate capability within the local teams on Loyalty programs.
• Monitor performance level across all activities within the category and support Operating Units to address any gap v/s agreed targets.
Principal Accountabilities
• Responsible for the implementation of a competitively advantaged, affordable, and exciting Loyalty scheme in the agreed scope with the operating unit
• Identify all the internal and external resources whether financial or human resources required completing the project successfully.
• Develop business case for a Customer Loyalty Program
• Ensure the right and appropriate loyalty CVP is positioned to the customers by…
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