JOB DETAILS:
JOB SUMMARY
The Lead associate will be responsible for responding to lead conversion; educating prospective and existing customers on the product and service and directly persuading leads/potential customers to purchase the product and services of the organization through telephone.
CORE JOB FUNCTION
• Persuade potential customers to purchase the organization’s product or service through telephone.
• Explain products or services and prices, and answer questions from customers.
• Record names, addresses, purchases, and reactions of leads contacted.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Engage with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of…
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