IT End User Support Officer job at Prudential

JOB DETAILS:
Reporting to the Senior IT Manager, the IT End User Support Officer will be part of the IT & Digital Transformation team and will provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and network-related problems. He/She will troubleshoot problems and advise on appropriate actions, ensuring smooth daily operations within the organization’s IT infrastructure.

Responsibilities
• Provide technical support to end-users in person, via phone, email, or other communication tools.
• Diagnose and resolve technical hardware and software issues.

• Install, configure, and maintain computer systems and applications.

• Set up new user accounts and profiles and manage access control.
• Monitor and maintain computer systems, networks, and peripherals.

• Collaborate with IT team members to resolve complex issues and escalate problems…

Click Here to View the Full Job Description >>>

Check Also

IT Audit Specialist job at Grant Thornton

JOB DETAILS:Join Our Dynamic TeamGrant Thornton is one of the world’s leading organizations of independent …

Leave a Reply

Your email address will not be published. Required fields are marked *