JOB DETAILS:
Job Summary:
The ICT Support Officer will provide user support on company supported computer applications and platforms, troubleshoot problems and advise on appropriate action.
Key Duties and Responsibilities:
• Provide first-line support for desktops, laptops, printers, and other IT peripherals. • Diagnose and resolve hardware and software issues in a timely manner.
• Install, configure, and update software applications used in the banking environment.
• Collaborate with other IT team members to implement system upgrades and improvements.
•…
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