Hotel Front Office Supervisor job at Sokoni Africa Limited

JOB DETAILS:
Description
Sokoni Africa Limited is seeking an experienced and proactive Hotel Front Office Supervisor to join our team. As the Front Office Supervisor, you will be responsible for managing the front desk operations, supervising staff, and ensuring that guests receive exceptional service during their stay. Your leadership will be crucial in maintaining a welcoming and efficient front office environment.

Responsibilities
• Supervise and mentor front desk staff, providing guidance and support to ensure high service standards
• Oversee daily front office operations, including check-ins, check-outs, and reservations
• Handle guest inquiries and resolve complaints promptly and professionally
• Ensure the accuracy of room assignments and oversee billing processes
• Conduct regular training sessions for staff to enhance service delivery

• Monitor performance metrics and implement strategies for improvement
• Collaborate with other departments to ensure seamless guest experiences

Requirements
• Bachelor’s degree in Hospitality Management…

Click Here to View the Full Job Description >>>

Check Also

Waitstaff job at Java House

JOB DETAILS:Job descriptionSummary of work environment• Responsible for ensuring excellent food and beverage service delivery …

Leave a Reply

Your email address will not be published. Required fields are marked *