JOB DETAILS:
DEPARTMENT: OPERATIONS.
DUTY STATION: HEAD OFFICE.
JOB PURPOSE.
To provide leadership to banking operations in-country to ensure operational excellence across the business, process, and financial efficiencies and a robust control environment.
KEY DUTIES AND RESPONSIBILITIES.
• Participate in the Management Committees to formulate the bank’s strategy and direction and implement the target operating model for Operations across the Bank.
• Provide leadership to country Operations teams to facilitate the achievement of strategic objectives.
• Manage the design and implementation of programmes that establish a fit-for-growth Operations control framework.
• Develop, enhance, and update organizational processes and infrastructure to be able to deliver operational excellence and ensure simple, quick, accurate, consistent processing and service delivery across the business.
• Maintain close oversight of the development and administration of Operations policies, procedures, and…
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