JOB DETAILS:
Job Purpose
The Customer Care Service Apprentice will be responsible for providing excellent customer support to clients seeking mobile phone loans. The apprentice will work in a call center setting and will be trained in various aspects of customer care, including communication skills, problem-solving, and product knowledge.
The primary goal of this role is to ensure customer satisfaction and build strong relationships with clients.
Job Responsibilities
1. Answer incoming customer calls, emails, and chat messages promptly and professionally.
2….
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