Front Desk Administrator Uganda Life job at Old Mutual

JOB DETAILS:
Job Description
A Temporary employee who will promote and maintain a high quality, professional and customer-centric company image to customers and other stakeholders, provide excellent client experience to customers and Business stakeholders, work as part of a team in the implementation of the customer experience strategy and the overall strategic objectives of the business and achieve the set KPIs, client retention, premium collections and business growth targets
• Effecting high quality engagements for walk-in clients as per the set objectives and standards.

• Responsible for always maintaining a pleasant ambience & look-and-feel of the front office.

• Cultivating pleasant customer relationships through building quick rapport, pleasant engagements & empathy.
• Developing and maintaining positive internal services and work relations with colleagues and stakeholders
• Implementing the complaint management procedure…

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