JOB DETAILS:
Our Risk team plays a pivotal role in safeguarding Wave against fraud and mitigating associated risks while minimizing impact on user experience and business operations. Through rigorous fraud analysis, field audits, and comprehensive risk management strategies, they proactively detect and combat user scams, phishing attempts, and general fraudulent activities.
Your efforts on this team will help to drive proactive fraud risk mitigation efforts, protect user trust, and ensure sustainable business growth by maintaining a secure and resilient operational environment.
In this role, you’ll;
• Assess our agent network on an ongoing basis and identify weaknesses to provide Wave with relevant data to help improve our service quality and improve our agent network reliability.
• Be responsible for the analytical functions involved with the daily monitoring of our customers’ activities ensuring compliance with regulations, company policies and procedures.
• Monitor and review data to assess whether customers’…
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