JOB DETAILS:
JOB PURPOSE: Reporting to the Core Banking Systems Manager, the role holder will be responsible for designing, installing, administering, and optimizing company databases, database management systems and related components to achieve high performance of the various business applications and achieve specified server uptime. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for proper database management. Where applicable, the Database Administrator will assist in overseeing the physical security, integrity, and safety of the data centre/server farm.
LOCATION: Kampala
KEY ACCOUNTABILITIES:
• Analysis and resolution of Finacle-related issues which have been escalated from the bank L1 support team during operations and maintain proper documentation/logs for resolution provided.
• Coordinate with L3 support and product vendor in case of product bug/enhancement requirements and follow up with the vendor for early resolution and solution.
• Provide alternate solutions while pending the final…
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