External Debt Collector Partner job at Letshego

JOB DETAILS:
Reports to: COLLECTIONS MANAGER

Key Result Areas
• Check files for completeness on delinquency ensuring effective service.
• Document all communications and collections efforts by the External debt collectors.
• Capture all cases with the debt collectors in Collect Smart.
• Collaborate with legal and compliance when necessary to escalate collections activities.
• Evaluate the performance of debt collectors and recommend changes to the Head of collections/ Head of credit
• Ensure compliance with all relevant laws and regulations governing…

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