JOB DETAILS:
About Us:s
We are a global shipping company providing comprehensive logistics services for individuals and businesses. Our commitment to excellence, innovation, and reliability sets us apart. Our culture thrives on collaboration, integrity, and continuous improvement.
Job Overview:
We are seeking a dynamic and customer-centric individual to join our E-commerce Operations. The ideal candidate should possess excellent communication skills, an understanding of the shipping industry, eCommerce, sales, marketing, and be computer-savvy. This role involves responding to client inquiries through various channels, providing real-time updates, coordinating shipping processes, and ensuring an exceptional customer experience.
Responsibilities: Click Here to View the Full Job Description >>>
• Respond promptly to emails, phone calls, WhatsApp messages, social media engagements, and live chat messages in real time or within 15 minutes.
• Provide exceptional customer service both online, over the phone, and in person.