JOB DETAILS:
Reports to: Sales and Marketing supervisor
Major duties and responsibilities
This dual-role position involves engaging potential customers through tele sales efforts and monitoring social media channels to gather feedback, respond to inquiries, and identify opportunities for brand growth. The ideal candidate will have excellent communication skills, a strong understanding of social media platforms, and a passion for customer service.
Key Responsibilities:
Tele sales:
• Conduct outbound calls to potential and existing customers to promote and sell our company products.
• Identify and qualify sales leads through effective questioning and needs analysis.
• Maintain and update the customer database with accurate information.
• Achieve or exceed monthly sales targets and KPIs.
• Follow up on the quotations and customer orders
• Follow up on leads and inquiries generated through marketing campaigns and social media interactions.
• Provide exceptional customer service by addressing questions, resolving issues or…
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