JOB DETAILS:
Role Description:
• The role of the Recovery Agent is to recover overdue loans through planned interactions and scripted processes . The recovery agent provides front line support and builds relationships with Fido clients to repay loan instalments while achieving the set targets.
• This role is key in supporting the delivery of the company key performance targets and the client relations strategy by working collaboratively with other recovery agents/officers under the supervision of a team leader or an…
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