Channels and Mobile Banking Officer job at NCBA Bank

JOB DETAILS:
Job Purpose Statement
• Provide administrative support in the implementation and management of electronic channels, support revenue generation, co-ordinate sales initiatives with ALL Corporate and SME Relationship Managers, Personal Banking Relationship Managers, Officers, Branch Business Managers and provide support in acquisition of new business, retention and growth of existing business to deliver profitable business growth targets.

Key Accountabilities (Duties and Responsibilities)
Financial (25%)
• Achieve revenue targets, profitability and growth as per agreed budgets.
• Balance sheet growth and management, driven through Products, Channels, Mobile & Agency Banking.

• Be responsible for the portfolio’s financial growth through client growth and retention strategies.

Customer (20%)
• Participate in customer surveys and achieve targeted metrics for both internal and external customer.
• Work with Line manager to design, develop, improve and…

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