Customer Service Jobs in Uganda

JOB DETAILS:Important Notice for Applicants:At Bixal, we want to ensure a transparent and secure application process for all candidates.Official communication will come from an email address ending in  @bixal.com  or from [email protected]. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please …

JOB DETAILS:The Customer Call Executive – Digital Call Centre will report to the Manager Customer Experience. Main purpose of the job:He/she will be responsible for managing the digital Call Centre in relation to customer service i.e. answering incoming calls from customers in regard to our products, inquiries, offers, quotes, returns, troubleshoot problems, provide information / feedback and escalate issues if …

JOB DETAILS:The Ugandan market is developing rapidly, with widespread changes taking place in the structure of the retail trade. There is an emergence of an increasingly discerning customer and consumer. This has lead to an increased growth in the standards of the retail outlets to meet these new consumer demands.Positively influencing the sales drivers to deliver the businesses volume growth …

JOB DETAILS:Unifi is a fast-growing financial technology company currently operating in Zambia, Tanzania and South Africa, now operating in Uganda. Unifi Uganda delivers personal lending products from branch-based channels, utilising internally generated software and lending products backed by IT and data analytics teams based in South Africa. The RoleWe are looking for energetic individuals with a good understanding of customer …

JOB DETAILS:To effectively handle incoming calls from all customer types in accordance with the defined quality standards.MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.Job Title: Call Centre AdvisorReports to: Team Leader – Call CentreNo. of Vacancies: 40Language RequirementsThe applicant should be proficient in any of the language …

JOB DETAILS:Company Overview:Watu Shule Uganda is a driving license school under the purview/umbrella of Watu Credit Uganda. This school provides specialized training programs and license loan services tailored to two-wheeler public transport motorcyclists. It aims to address the need for comprehensive training and affordable license acquisition options for individuals operating two-wheelers as part of the public transport system. Roles and …

JOB DETAILS:Main Purpose:To effectively handle incoming calls from all customer types in accordance with the defined quality standards. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.Job Title: Call Centre AdvisorReports to: Team Leader – Call CentreNo. of Vacancies: 40 Language RequirementsThe applicant should be proficient in any …

JOB DETAILS:Mogo Uganda is part of the Eleving Group, an international FinTech company that operates in 15 countries. We specialize in providing affordable financing options for cars, Boda Bodas, Tuk-Tuks, and smartphones. Our mission is to empower our customers by making financial solutions accessible.Internship OverviewWe invite applications for our Customer Care Specialist Internship.This role offers a valuable opportunity for fresh …

JOB DETAILS:Main Purpose:To effectively handle incoming calls from all customer types in accordance with the defined quality standards. Language RequirementsThe applicant should be proficient in any of the language combinations below;1. Luo, Swahili, Luganda2. Ateso, Swahili, Luganda3. Runyakole, Rutoro, Luganda4. Runyakole, Rutoro, Swahili Main Job Functions:• To effectively handle incoming calls from all customer types in accordance with the defined …

JOB DETAILS: Location: Kampala, Buganda RoadSalary: UGX 250,000 or more + bonus (lunch provided)Benefits: After six months, the basic salary will increase to UGX 300,000 or more + bonus.Work Hours: Monday to Saturday, 9:00 AM to 6:00 PM Qualifications:• Excellent communication, writing, and problem-solving skills• Strong attention to detail, time management, and teamwork abilities• Ability to work independently and proactively• Customer-oriented mindset with …