Customer Service Jobs in Uganda

JOB DETAILS:To effectively handle incoming calls from all customer types in accordance with the defined quality standards.MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.Job Title: Call Centre AdvisorReports to: Team Leader – Call CentreNo. of Vacancies: 40Language RequirementsThe applicant should be proficient in any of the language …

JOB DETAILS:Company Overview:Watu Shule Uganda is a driving license school under the purview/umbrella of Watu Credit Uganda. This school provides specialized training programs and license loan services tailored to two-wheeler public transport motorcyclists. It aims to address the need for comprehensive training and affordable license acquisition options for individuals operating two-wheelers as part of the public transport system. Roles and …

JOB DETAILS:Main Purpose:To effectively handle incoming calls from all customer types in accordance with the defined quality standards. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.Job Title: Call Centre AdvisorReports to: Team Leader – Call CentreNo. of Vacancies: 40 Language RequirementsThe applicant should be proficient in any …

JOB DETAILS:Mogo Uganda is part of the Eleving Group, an international FinTech company that operates in 15 countries. We specialize in providing affordable financing options for cars, Boda Bodas, Tuk-Tuks, and smartphones. Our mission is to empower our customers by making financial solutions accessible.Internship OverviewWe invite applications for our Customer Care Specialist Internship.This role offers a valuable opportunity for fresh …

JOB DETAILS:Main Purpose:To effectively handle incoming calls from all customer types in accordance with the defined quality standards. Language RequirementsThe applicant should be proficient in any of the language combinations below;1. Luo, Swahili, Luganda2. Ateso, Swahili, Luganda3. Runyakole, Rutoro, Luganda4. Runyakole, Rutoro, Swahili Main Job Functions:• To effectively handle incoming calls from all customer types in accordance with the defined …

JOB DETAILS: Location: Kampala, Buganda RoadSalary: UGX 250,000 or more + bonus (lunch provided)Benefits: After six months, the basic salary will increase to UGX 300,000 or more + bonus.Work Hours: Monday to Saturday, 9:00 AM to 6:00 PM Qualifications:• Excellent communication, writing, and problem-solving skills• Strong attention to detail, time management, and teamwork abilities• Ability to work independently and proactively• Customer-oriented mindset with …

JOB DETAILS:Job Purpose:• To ensure our customers have a smooth and effective import / export release process. This is a F2F role with high levels of interaction with our customer base and requires strong problem resolution skills and good time management in order to be effective. Job Responsibilities:• Handle customs activities, included but not limited to export / import manifests, …

JOB DETAILS:Job briefWe are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy going personality while also being very …

JOB DETAILS:Outbound Call Center Agent – Home Broadband will make outbound calls to Home broadband customers to collect feedback about the products/ services and customer experience. They will also use all opportunities to upsell and cross sell the home broadband products. Reports to: Team Leader – Customer Operations Main Job Functions:• Retain existing customers through customer satisfaction surveys, campaigns, follow up …

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, offgrid solar solutions for homes, public services …