Customer Service Jobs in Uganda

JOB DETAILS:Are you organized, friendly, and passionate about creating a welcoming environment? The Stoneridge School is looking for a Front Desk Administrator to be the central point of contact for students, parents, staff, and visitors. Key Responsibilities:• Serve as the first point of contact, greeting visitors and handling inquiries professionally.• Manage and direct all incoming calls, emails, and correspondence. • …

JOB DETAILS:About Us:At Luba Properties, we are committed to making land ownership in Uganda accessible to everyone. We simplify the process of acquiring land titles, ensuring that every Ugandan has the opportunity to secure their future. Position: Customer Service RepresentativeLocation: Kampala, UgandaEmployment Type: Full-time Key Responsibilities:• Engage with customers professionally to provide exceptional service and build long-term relationships.• Respond to …

JOB DETAILS:Who are weFido empowers millions across Africa to take control of their finances with ease. As a leader in cutting-edge financial technology, Fido clears the way for building credit, securing instant loans, making smart investments, and obtaining tailored insurance. No banker’s hours, no hidden fees—just endless opportunities.From city centers to rural communities, Fido is breaking barriers and creating financial …

JOB DETAILS:Responsibilities:• Present and serve bottles in a high-energy environment.• Engage with guests to enhance their experience.• Work with the team to maintain a lively and welcoming atmosphere.• Ensure cleanliness and organization of the serving area.• Follow safety and service protocols. Qualifications:• Experience in customer service or hospitality is preferred.• Excellent communication and presentation skills.• Outgoing and energetic personality.• Ability …

JOB DETAILS:Responsibilities:• Greet guests warmly and escort them to their tables.• Manage reservations and maintain an organized seating chart.• Address guest inquiries and ensure their needs are met.• Work closely with servers and management to enhance the guest experience. • Maintain cleanliness and appearance of the reception area. Qualifications:• Previous experience as a hostess or in a similar role.• Excellent …

JOB DETAILS:Important Notice for Applicants:At Bixal, we want to ensure a transparent and secure application process for all candidates.Official communication will come from an email address ending in  @bixal.com  or from [email protected]. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please …

JOB DETAILS:The Customer Call Executive – Digital Call Centre will report to the Manager Customer Experience. Main purpose of the job:He/she will be responsible for managing the digital Call Centre in relation to customer service i.e. answering incoming calls from customers in regard to our products, inquiries, offers, quotes, returns, troubleshoot problems, provide information / feedback and escalate issues if …

JOB DETAILS:The Ugandan market is developing rapidly, with widespread changes taking place in the structure of the retail trade. There is an emergence of an increasingly discerning customer and consumer. This has lead to an increased growth in the standards of the retail outlets to meet these new consumer demands.Positively influencing the sales drivers to deliver the businesses volume growth …

JOB DETAILS:Unifi is a fast-growing financial technology company currently operating in Zambia, Tanzania and South Africa, now operating in Uganda. Unifi Uganda delivers personal lending products from branch-based channels, utilising internally generated software and lending products backed by IT and data analytics teams based in South Africa. The RoleWe are looking for energetic individuals with a good understanding of customer …

JOB DETAILS:To effectively handle incoming calls from all customer types in accordance with the defined quality standards.MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.Job Title: Call Centre AdvisorReports to: Team Leader – Call CentreNo. of Vacancies: 40Language RequirementsThe applicant should be proficient in any of the language …